Frequently Asked Questions

What are the shipping options?

We offer several shipping options, including standard and express shipping. Shipping details and costs will be calculated at checkout before you finalize your order. For detailed information on available shipping options, please visit our Shipping Options page.

What international taxes, duties, etc. do I need to pay?

International taxes and duties vary by destination and product type. International buyers are responsible for any applicable import taxes and duties. We recommend that you contact your country's customs authorities for specific information about any additional costs you may face when importing products from our site.

When will I receive my order?

Delivery time depends on your location and the shipping option you choose. Less than 7 days is optimal. You can track your order online using the tracking number provided in your confirmation email.

Do you have a style guide or recommendations for combining your clothes?

Yes, we offer a “Get Inspired” section on our website where you can find style tips, outfit combination ideas, and suggestions for creating unique looks with our products.

How can I make changes to an order I've already placed?

To make changes to an order already placed, we recommend that you contact our customer service immediately. We will do our best to help you modify your order before it is shipped.

How can I make sure I order the correct size?

To choose the right size, we recommend that you consult our size guide, which is available on each product page. If you have any additional questions regarding sizes, please feel free to contact our customer service team for personalized assistance.

Do you offer international shipping?

Yes, we ship internationally. Shipping costs and delivery times may vary depending on the destination country. Please see our Shipping Options page for more information.

What should I do if my order arrives damaged or with an incorrect item?

We are sorry for the inconvenience. Please contact our customer service immediately and provide details about the problem. We will resolve the situation as soon as possible.

Do you have any special promotions or discounts?

Yes, we offer special promotions and discounts from time to time. We encourage you to subscribe to our newsletter or follow us on social media to stay up to date with our exclusive offers and sales.